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This event is sent when the call is ended. It contains comprehensive information about the call including the transcript, recording URL, timestamp and the rest.

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Example Payload

{
  "call_id": "call123",
  "type": "phone_call",
  "summary": "The call was very brief, consisting only of a greeting from the AI and a simple acknowledgment from the user saying \"Yes.\"",
  "transcript": "AI: Hello.\nUser: Yes.\n",
  "recordingUrl": "https://...mono.wav",
  "stereoRecordingUrl": "https://...stereo.wav",
  "durationMs": 7734,
  "durationSeconds": 7.734,
  "durationMinutes": 0.1289,
  "cost": 0,
  "startedAt": "2025-04-11T09:49:33.624Z",
  "endedAt": "2025-04-11T09:49:41.358Z",
  "endedReason": "customer-ended-call",
  "messages": [
    {
      "role": "system",
      "message": "This is a blank template with minimal defaults, you can change the model, temperature, and messages.",
      "time": 1744364968450,
      "secondsFromStart": 0
    },
    {
      "role": "bot",
      "message": "Hello.",
      "time": 1744364970174,
      "endTime": 1744364970494,
      "secondsFromStart": 1.44,
      "duration": 320,
      "source": ""
    },
    {
      "role": "user",
      "message": "Yes.",
      "time": 1744364973594,
      "endTime": 1744364973994,
      "secondsFromStart": 4.86,
      "duration": 400.0002
    }
  ]
}